Thank you for using Shabkni.com. We strive to provide quality services, and your satisfaction is important to us. This Refund Policy outlines the terms and conditions under which refunds may be issued.
Refunds are only applicable under the following conditions:
You were charged incorrectly due to a system error.
You paid for a service that was not delivered as described.
You were charged for a subscription or service that was canceled before use.
The following services are non-refundable:
Job application fees
Subscription plans after usage has begun
Premium employer or recruiter services once activated
AI-powered CV extraction and processing fees
To request a refund, follow these steps:
Contact our support team at [Insert Contact Email] within 7 days of the transaction.
Provide details of the transaction, including payment proof and the reason for the refund request.
Our team will review your request and notify you of the approval or rejection within 10 business days.
If approved, refunds will be processed within 5-10 business days.
Refunds will be issued to the original payment method used.
Any processing fees charged by payment providers are non-refundable.
If you initiate a chargeback with your bank or payment provider, your account may be suspended pending resolution. We encourage users to contact us before disputing a charge.
We reserve the right to update this policy at any time. Changes will be posted on this page, and continued use of our services after modifications constitutes acceptance of the revised policy.
